Information that is gathered from visitors:
As is common with other websites, log files are stored on the web server, saving details such as the visitor’s IP address, browser type, referring page, and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server.
How the Information is usedThe information is used to enhance the visitor’s experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mails may be sent to inform you of news of our services or offers by us or our affiliates.
Visitor OptionsIf you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mails that you receive. You may be able to block cookies via your browser settings, but this may prevent you from access to certain features of the website.
Credit Card Processing – Effective in 2003 many new credit card regulations went into effect for all mail, phone, and Internet companies regardless of industry. These new regulations were designed to protect the consumer, merchants and credit card companies from fraud and un-warranted consumer inquiries and charge backs. To avoid delays in processing your order, please make sure all of the information you provide to us at the time your order is placed is up to date with your credit card company. Your name, address, city, state, zip and phone number must match with your credit card company. Also, when possible, it is helpful to have your order shipped directly to your credit card billing address.
Shipping charges are based on the shipping method you select to receive your item/s and are calculated on a per line basis. In some cases, we may need to split your order and to ship it using multiple packages or out of different shipping points. Also, some closeout items may be invoiced and shipped separately. In either case, this will Not increase your shipping or handling costs.Processing and Delivery of your order typically takes 5 to 7 working days within the Continental U.S. (AK and HI, 7 to 10 working days); however, these times are not guaranteed. Canadian, APO & FPO orders, please allow up to 4 weeks as these shipments are made only through the U.S. Mail. If you need the order sooner, please contact our sales support department, and they will be happy to provide you with additional shipping options [additional costs/ fees will apply]. In some cases, we can even have your order dropped shipped directly from the manufacturer to you. Free freight offers are valid only for items you keep [item/s returned are subject to freight charges].
Back Orders -If an item is back ordered [not immediately available], we will notify you by e-mail. Back ordered item/s will be automatically billed and shipped when they become available. The item/s will be automatically canceled after 60 days unless the customer notifies us that they wish to leave the item/s on back order. Special Order item/s are non-concealable, non-exchangeable and non-refundable under any circumstances! Items placed on back order are filled first when the item/s do become available.